Use DocsBot AI from Claude Code
Bring DocsBot AI context into engineering work while Type keeps app access attached to the teammate and workspace.
AI agent integrationDocsBot AI
DocsBot AI integration for multiplayer collaboration with AI agents using Claude Code or Codex
One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in DocsBot AI never means pasting credentials into a prompt.
CategoryCustomer Support
Automate DocsBot AI with Codex
Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.
Connect open agent workflows
Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.
Customer Support
What the DocsBot AI integration exposes
DocsBot AI enables the creation of custom chatbots trained on your documentation, facilitating automated customer support and content generation.
One connection, many teammates
Connect DocsBot AI once, then decide which teammates can use it for threads, automations, skills, and coding work.
Representative actions
- Capture Conversation Lead
Tool to capture lead information by updating conversation metadata and saving the lead. Works whether or not the conversation has been created yet.
- Create Bot
Tool to create a new bot within a team. Use when you have a valid team ID and want to provision a new bot.
- Create Bot Source
Tool to create a new source for a bot. Sources can be URLs, files, sitemaps, and other types. Use when you have content to add to a bot's knowledge base. For file-based sources, first upload the file using the Upload File to Cloud Storage action.
- Create Webhook
Tool to create a new webhook subscription for a bot. Use when you want to receive real-time notifications for specific events (lead.created, deep_research.done, conversation.escalated, conversation.rated). The target URL must be publicly accessible and support HTTPS.
- Delete Bot
Tool to delete a specific bot by its ID. Use after confirming the bot ID is correct to permanently remove a bot from the system.
Connection
API and auth details
DocsBot AI provides APIs for creating, training, and chatting with documentation-trained bots. Public docs cover chat endpoints, bot and team administration, training sources such as websites, cloud files, Slack, GitHub, Zendesk, Confluence, SharePoint, Google Drive, and actions for customer support automation.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://docsbot.ai/documentation
- API reference
- https://docsbot.ai/documentation/developer
- Official site
- https://docsbot.ai/
FAQ
Questions people ask before connecting DocsBot AI
Can Claude Code use DocsBot AI?
Yes. Type lets an AI teammate use connected DocsBot AI actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.
Can Codex work with DocsBot AI through Type?
Yes. Codex can collaborate through Type with app context, skills, and approved actions. The DocsBot AI catalog entry includes public integration details and example capabilities where available.
Is this the same as a DocsBot AI MCP server?
Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.
More customer support apps for AI teammates
RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform
Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
Botbaba provides APIs for building and managing chatbots, including conversational AI and messaging integrations.
Botpress is an open-source platform for building, deploying, and managing chatbots.