Use Gleap from Claude Code
Bring Gleap context into engineering work while Type keeps app access attached to the teammate and workspace.
AI agent integrationGleap
Gleap integration for multiplayer collaboration with AI agents using Claude Code or Codex
One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Gleap never means pasting credentials into a prompt.
CategoryCustomer Support
Automate Gleap with Codex
Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.
Connect open agent workflows
Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.
Customer Support
What the Gleap integration exposes
Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their everyday pain points.
One connection, many teammates
Connect Gleap once, then decide which teammates can use it for threads, automations, skills, and coding work.
Representative actions
- Archive All Tickets
Tool to archive all tickets matching specific type and status criteria. Use when you need to bulk archive multiple tickets at once based on their type and status.
- Archive a Ticket
Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.
- Clone Engagement
Tool to clone an existing engagement. Use when you need to duplicate an engagement with all its configuration.
- Create a Collection
Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.
- Create AI Content
Tool to create or update AI content in Gleap's knowledge base. Use when adding new documentation, help articles, or product information that AI assistants can reference. Supports text, file, and product content types with optional batch operations.
Connection
API and auth details
Gleap offers server-side REST APIs and product SDK documentation for customer feedback, support, and product analytics workflows. Integrations can create and query feedback items, users, conversations, feature requests, and related customer experience records using project credentials documented by Gleap.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://docs.gleap.io/
- API reference
- https://docs.gleap.io/server/rest-api
- Official site
- https://www.gleap.io/
FAQ
Questions people ask before connecting Gleap
Can Claude Code use Gleap?
Yes. Type lets an AI teammate use connected Gleap actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.
Can Codex work with Gleap through Type?
Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Gleap catalog entry includes public integration details and example capabilities where available.
Is this the same as a Gleap MCP server?
Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.
More customer support apps for AI teammates
RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform
Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
Botbaba provides APIs for building and managing chatbots, including conversational AI and messaging integrations.
Botpress is an open-source platform for building, deploying, and managing chatbots.