Use Productlane from Claude Code
Bring Productlane context into engineering work while Type keeps app access attached to the teammate and workspace.
AI agent integrationProductlane
Productlane integration for multiplayer collaboration with AI agents using Claude Code or Codex
One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Productlane never means pasting credentials into a prompt.
CategoryCustomer Support
Automate Productlane with Codex
Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.
Connect open agent workflows
Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.
Customer Support
What the Productlane integration exposes
Productlane is a customer support and feedback system designed for modern companies, built on Linear.
One connection, many teammates
Connect Productlane once, then decide which teammates can use it for threads, automations, skills, and coding work.
Representative actions
- Create Changelog Entry
Tool to create a new changelog entry in Productlane. Use when you need to document product updates, new features, or bug fixes. The content supports markdown format including headings, bulleted lists, and other markdown features.
- Create Company
Tool to create a new company in Productlane. Use when you need to add a company record with optional domain-based contact auto-linking. Authentication required via Bearer token.
- Create Contact
Tool to create a new contact in your Productlane workspace with optional company linking. Use when adding new contacts to track customer interactions and feedback.
- Create Feedback
Tool to create new feedback in Productlane. Use when submitting user feedback, feature requests, or bug reports through the API. This is equivalent to adding feedback through the Productlane widget or portal. Requires email, feedback text, and pain level.
- Create Insight
Tool to create a new insight/thread in Productlane workspace. Use when you need to capture customer feedback, feature requests, or bug reports.
Connection
API and auth details
Productlane provides support, feedback, and roadmap workflows built around Linear. Integrations can connect feedback, customers, companies, notes, issues, insights, changelogs, status updates, and customer communication data to product operations and support workflows.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://productlane.com/docs
- API reference
- https://productlane.com/docs/api-reference
- Official site
- https://productlane.com/
FAQ
Questions people ask before connecting Productlane
Can Claude Code use Productlane?
Yes. Type lets an AI teammate use connected Productlane actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.
Can Codex work with Productlane through Type?
Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Productlane catalog entry includes public integration details and example capabilities where available.
Is this the same as a Productlane MCP server?
Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.
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