Use Respond.io from Claude Code
Bring Respond.io context into engineering work while Type keeps app access attached to the teammate and workspace.
AI agent integrationRespond.io
Respond.io integration for multiplayer collaboration with AI agents using Claude Code or Codex
One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Respond.io never means pasting credentials into a prompt.
CategoryCustomer Support
Automate Respond.io with Codex
Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.
Connect open agent workflows
Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.
Customer Support
What the Respond.io integration exposes
AI-powered customer conversation management software.
One connection, many teammates
Connect Respond.io once, then decide which teammates can use it for threads, automations, skills, and coding work.
Representative actions
- Add internal comment to conversation
Tool to add a comment (internal note) to a contact's conversation. Use after verifying the contact identifier.
- Create Contact
Creates a new contact in the respond.io workspace with the specified details. The contact is identified by email, phone number, or contact ID. Supports adding profile information, language preferences, and custom fields that have been pre-configured in the workspace.
- Create Space Tag
Creates a new tag in the Respond.io workspace for organizing and categorizing contacts and conversations. Tags help with segmentation, filtering, and workflow automation. Each tag must have a unique name within the workspace.
- Get Message
Tool to retrieve a specific message. Use when you need the details of a message sent to or received from a contact.
- List channels
Tool to retrieve a list of channels connected to the workspace. Use when you need to enumerate all messaging channels with pagination support.
Connection
API and auth details
respond.io provides developer APIs for customer conversation management. Integrations can automate messages, sync CRM data, trigger workflows, manage contacts, conversations, channels, events, and customer messaging across WhatsApp, email, SMS, chat, and social channels.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://developers.respond.io/
- Official site
- https://respond.io/
FAQ
Questions people ask before connecting Respond.io
Can Claude Code use Respond.io?
Yes. Type lets an AI teammate use connected Respond.io actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.
Can Codex work with Respond.io through Type?
Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Respond.io catalog entry includes public integration details and example capabilities where available.
Is this the same as a Respond.io MCP server?
Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.
More customer support apps for AI teammates
RetellAI captures calls and transcripts, enabling businesses to analyze conversations, extract insights, and enhance customer interactions in one centralized platform
Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
Botbaba provides APIs for building and managing chatbots, including conversational AI and messaging integrations.
Botpress is an open-source platform for building, deploying, and managing chatbots.