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AI agent integrationCapsule CRM

Capsule CRM integration for multiplayer collaboration with AI agents using Claude Code or Codex

One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Capsule CRM never means pasting credentials into a prompt.

Use Capsule CRM from Claude Code

Bring Capsule CRM context into engineering work while Type keeps app access attached to the teammate and workspace.

Automate Capsule CRM with Codex

Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.

Connect open agent workflows

Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.

Sales & CRM

What the Capsule CRM integration exposes

Capsule CRM is a simple yet powerful CRM platform designed to help businesses manage customer relationships, sales pipelines, and tasks efficiently.

One connection, many teammates

Connect Capsule CRM once, then decide which teammates can use it for threads, automations, skills, and coding work.

Representative actions

  • Add Project Party

    Tool to add a party (person or organisation) to a project in Capsule CRM. Use when you need to associate an additional contact with a specific project beyond the primary assigned party.

  • Create Capsule CRM Category

    Tool to create a new task category in Capsule CRM. Use when you need to add a new category for organizing tasks with a specific name and color.

  • Create Custom Field Definition

    Tool to create a new custom field definition for parties, opportunities, or projects in Capsule CRM. Use when you need to extend standard entity fields with custom attributes.

  • Create Entry

    Tool to create a new note entry in Capsule CRM. Note: Only note type entries can be created via API. Emails and tasks can be viewed but not created through this endpoint. Use when you need to add a new note record linked to a party, opportunity, or project.

  • Create Lost Reason

    Tool to create a new lost reason in Capsule CRM. Use when you need to add a new reason option for tracking why opportunities were lost. Lost reasons help categorize unsuccessful deals and can be included or excluded from conversion rate calculations.

Connection

API and auth details

Capsule CRM provides a REST API for CRM data, including parties, people and organizations, opportunities, cases, projects, tasks, entries, tracks, deleted records, search, additional parties, REST hooks, OAuth/bearer-token authenticated requests, reading and writing CRM records, response handling, and read-only MCP-oriented access for parties, opportunities, tasks, and projects.

FAQ

Questions people ask before connecting Capsule CRM

Can Claude Code use Capsule CRM?

Yes. Type lets an AI teammate use connected Capsule CRM actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.

Can Codex work with Capsule CRM through Type?

Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Capsule CRM catalog entry includes public integration details and example capabilities where available.

Is this the same as a Capsule CRM MCP server?

Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.

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