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AI agent integrationSimplesat

Simplesat integration for multiplayer collaboration with AI agents using Claude Code or Codex

One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Simplesat never means pasting credentials into a prompt.

CategorySales & CRM

Use Simplesat from Claude Code

Bring Simplesat context into engineering work while Type keeps app access attached to the teammate and workspace.

Automate Simplesat with Codex

Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.

Connect open agent workflows

Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.

Sales & CRM

What the Simplesat integration exposes

Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights

One connection, many teammates

Connect Simplesat once, then decide which teammates can use it for threads, automations, skills, and coding work.

Representative actions

  • Create or Update Customer V2

    Tool to create a new customer or update an existing customer if one already exists with the same email. Use when you need to add or modify customer information including name, email, company, tags, external_id, and custom attributes.

  • Create or Update Team Member

    This tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (email, first_name, last_name, and optionally title and phone) and does not depend on any other resource IDs.

  • Get Customer

    Tool to retrieve a single customer by their Simplesat ID. Returns customer details including name, email, company, tags, and custom attributes.

  • List Answers

    Tool to fetch a list of all answers from Simplesat. Returns answers with detailed question, customer, ticket, and team member information. Supports filtering by modified date and pagination. Note: This endpoint is deprecated; the v1 API POST /api/v1/answers/search is recommended instead.

  • List Questions

    Tool to retrieve a paginated list of all questions in Simplesat. Use when you need to fetch question details including order, metric type, text, rating scale, choices, and conditional rules. Supports filtering by metric (csat, nps, ces) and survey_id.

Connection

API and auth details

Simplesat provides an API for customer feedback and satisfaction workflows, enabling integrations around surveys, responses, ratings, customers, teams, and reporting data from the Simplesat platform.

Source
Type catalog metadata
Auth schemes
API key
FAQ

Questions people ask before connecting Simplesat

Can Claude Code use Simplesat?

Yes. Type lets an AI teammate use connected Simplesat actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.

Can Codex work with Simplesat through Type?

Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Simplesat catalog entry includes public integration details and example capabilities where available.

Is this the same as a Simplesat MCP server?

Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.

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