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AI agent integrationRootly

Rootly integration for multiplayer collaboration with AI agents using Claude Code or Codex

One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Rootly never means pasting credentials into a prompt.

Use Rootly from Claude Code

Bring Rootly context into engineering work while Type keeps app access attached to the teammate and workspace.

Automate Rootly with Codex

Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.

Connect open agent workflows

Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.

Developer Tools & IT

What the Rootly integration exposes

Rootly is an AI-native incident management platform that automates workflows and collaboration, integrating with Slack, PagerDuty, and other tools to streamline incident response.

One connection, many teammates

Connect Rootly once, then decide which teammates can use it for threads, automations, skills, and coding work.

Representative actions

  • Delete Action Item

    This tool allows for the deletion of a specific action item in Rootly. It complements the existing ROOTLY_LIST_ACTION_ITEMS functionality by providing the ability to remove individual action items from the system.

  • Delete Incident

    Tool to delete an incident in Rootly by ID. Use when performing administrative cleanup. This is a destructive operation and depends on appropriate Rootly permissions.

  • Get Action Item Details

    Retrieves detailed information about a specific action item by its ID from Rootly. Action items are tasks or follow-up items created during incident management to track work that needs to be completed. This tool returns comprehensive details including: - Core info: summary, description, kind (task/follow_up), priority, status, due_date - Assignment: assigned user and group IDs - Integration links: Jira, GitHub, GitLab, Linear, Asana, Trello, ClickUp, and other connected tools - Metadata: creation and update timestamps, direct URL to the action item Use ROOTLY_LIST_ACTION_ITEMS first to discover available action item IDs if you don't already have one.

  • Get Incident Details

    Tool to retrieve full details for a single Rootly incident by ID. Use when you need complete incident information for drill-down after listing or searching incidents. Supports optional include parameter to fetch related resources like environments, services, action_items, and events in a single request.

  • List Action Items

    This tool retrieves a list of all action items for an organization in Rootly. Action items are tasks or follow-up items that need to be completed during or after an incident, helping to track and manage incident-related tasks effectively.

Connection

API and auth details

Rootly provides JSON:API-based incident-management APIs and SDKs. Integrations can manage incidents, alerts, services, teams, schedules, escalation policies, workflows, retrospectives, webhooks, custom fields, and incident response automation using scoped API keys.

FAQ

Questions people ask before connecting Rootly

Can Claude Code use Rootly?

Yes. Type lets an AI teammate use connected Rootly actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.

Can Codex work with Rootly through Type?

Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Rootly catalog entry includes public integration details and example capabilities where available.

Is this the same as a Rootly MCP server?

Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.

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