Use incident.io from Claude Code
Bring incident.io context into engineering work while Type keeps app access attached to the teammate and workspace.
AI agent integrationincident.io
incident.io integration for multiplayer collaboration with AI agents using Claude Code or Codex
One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in incident.io never means pasting credentials into a prompt.
CategoryDeveloper Tools & IT
Automate incident.io with Codex
Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.
Connect open agent workflows
Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.
Developer Tools & IT
What the incident.io integration exposes
Incident management and response platform
One connection, many teammates
Connect incident.io once, then decide which teammates can use it for threads, automations, skills, and coding work.
Representative actions
- Create Alert Attribute V2
Tool to create an alert attribute in incident.io. Use when you need to define structured data fields that can be parsed from alerts coming in via alert sources. Alert attributes allow you to extract and organize information from incoming alerts.
- Create Alert Route V2
Tool to create an alert route in incident.io. Use when you need to configure how alerts should be processed, routed, and potentially converted into incidents based on conditions, grouping rules, and templates.
- Create Alert Source V2
Tool to create a new alert source in incident.io. Use when you need to set up a new integration for receiving alerts from external systems via HTTP webhooks or manual entry.
- Create Catalog Entry V3
Tool to create a catalog entry in incident.io using the V3 API. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
- Create Catalog Type V3
Tool to create a new catalog type in incident.io V3 API. Use when you need to define custom resource types for your organization's catalog, such as teams, services, or infrastructure components.
Connection
API and auth details
incident.io documents API access for incident-management and response workflows. Integrations can work with incidents, statuses, severities, custom fields, workflows, escalation and response data, catalog resources, and reporting-oriented incident records using API keys available on eligible plans.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://docs.incident.io/
- API reference
- https://api-docs.incident.io/
- Official site
- https://incident.io/
FAQ
Questions people ask before connecting incident.io
Can Claude Code use incident.io?
Yes. Type lets an AI teammate use connected incident.io actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.
Can Codex work with incident.io through Type?
Yes. Codex can collaborate through Type with app context, skills, and approved actions. The incident.io catalog entry includes public integration details and example capabilities where available.
Is this the same as a incident.io MCP server?
Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.
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