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AI agent integrationGong

Gong integration for multiplayer collaboration with AI agents using Claude Code or Codex

One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Gong never means pasting credentials into a prompt.

Use Gong from Claude Code

Bring Gong context into engineering work while Type keeps app access attached to the teammate and workspace.

Automate Gong with Codex

Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.

Connect open agent workflows

Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.

Analytics & Data

What the Gong integration exposes

Gong is a platform for video meetings, call recording, and team collaboration.

One connection, many teammates

Connect Gong once, then decide which teammates can use it for threads, automations, skills, and coding work.

Representative actions

  • Add call media

    Adds a call media, recorded by a telephony system (PBX) or other media recording facility. Gong accepts call recordings in various audio and video file formats, including WAV, MP3, MP4, MKV and FLAC. If uploading a dual-channel (stereo) file separated by speaker, make sure to specify which channel corresponds to the company team member (rep) in the parties/mediaChannelId parameter of the Add New Call operation. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:calls:create'.

  • Add new call v2 calls

    When using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:calls:create'.

  • Aggregate activity by period via api

    Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range. This endpoint returns multiple records, one for each user. For each user there are items for every time period in the date range, including statistics about the user's activity. Records are returned only for users with activity in the range. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.

  • Aggregate user activity statistics

    Lists the activity of multiple users within the Gong system during a defined period. Given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. Each record includes statistics about the user's activity. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:stats:user-actions'.

  • Assign prospects to flow

    Use this endpoint to assign a number of prospects to a flow. Prospects can be contacts or leads in your CRM. Generate a list of comma separated CRM Ids of the prospects you want to add to a flow. The flowInstanceOwnerEmail parameter is the email address of the Gong user who set up the flow instance and owns the flow to-dos. You can assign up to 200 prospects to a flow in a single request. When accessed through a Bearer token authorization method, this endpoint requires the scope 'api:flows:write'.

Connection

API and auth details

Gong APIs enable uploading call and CRM data, retrieving analyzed call data, transcripts, participants, topics, trackers, comments, scorecards, team members, user activity, interaction statistics, and revenue-intelligence reporting data.

FAQ

Questions people ask before connecting Gong

Can Claude Code use Gong?

Yes. Type lets an AI teammate use connected Gong actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.

Can Codex work with Gong through Type?

Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Gong catalog entry includes public integration details and example capabilities where available.

Is this the same as a Gong MCP server?

Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.

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