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AI agent integrationEngage

Engage integration for multiplayer collaboration with AI agents using Claude Code or Codex

One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Engage never means pasting credentials into a prompt.

Use Engage from Claude Code

Bring Engage context into engineering work while Type keeps app access attached to the teammate and workspace.

Automate Engage with Codex

Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.

Connect open agent workflows

Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.

Marketing & Social

What the Engage integration exposes

Engage turns your customers into fans with personalised messaging; using emails, push and in-app notifications, and SMS.

One connection, many teammates

Connect Engage once, then decide which teammates can use it for threads, automations, skills, and coding work.

Representative actions

  • Add Customer to Accounts

    Tool to add a customer to one or more account entities. Use when you need to associate a user with accounts and optionally assign roles.

  • Add User to Lists

    Tool to add a Customer or Account to one or more Lists in Engage.so. Use when you need to subscribe a user to specific lists for targeted messaging.

  • Archive List

    Tool to archive a List in Engage. Use when you want to prevent new subscribers from being added to a list. Existing subscribers will not be affected.

  • Archive User

    Tool to archive a user in Engage. Use when you need to deactivate a user account while preserving all historical data. The user will stop being active and all engagement and events for the user will be stopped, but all messages, logs, and related data will be preserved.

  • Convert User Type

    Tool to convert a user between Customer and Account entity types. Use when you need to change a customer to an account or vice versa.

Connection

API and auth details

Engage provides REST APIs for customer engagement data and messaging workflows. Docs describe JSON requests/responses, HTTPS-only access, API versioning, pagination, errors, and HTTP Basic authentication with API key and secret for resources used in email, SMS, push, and in-app messaging automation.

FAQ

Questions people ask before connecting Engage

Can Claude Code use Engage?

Yes. Type lets an AI teammate use connected Engage actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.

Can Codex work with Engage through Type?

Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Engage catalog entry includes public integration details and example capabilities where available.

Is this the same as a Engage MCP server?

Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.

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