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AI agent integrationDynamics 365

Dynamics 365 integration for multiplayer collaboration with AI agents using Claude Code or Codex

One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Dynamics 365 never means pasting credentials into a prompt.

CategorySales & CRM

Use Dynamics 365 from Claude Code

Bring Dynamics 365 context into engineering work while Type keeps app access attached to the teammate and workspace.

Automate Dynamics 365 with Codex

Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.

Connect open agent workflows

Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.

Sales & CRM

What the Dynamics 365 integration exposes

Dynamics 365 from Microsoft combines CRM, ERP, and productivity apps to streamline sales, marketing, customer service, and operations in one integrated platform

One connection, many teammates

Connect Dynamics 365 once, then decide which teammates can use it for threads, automations, skills, and coding work.

Representative actions

  • Create Account

    Creates a new account entity record in Dynamics CRM using the Web API.

  • Create Case

    Creates a new case (incident) entity record in Dynamics CRM using the Web API.

  • Create Contact

    Creates a new contact entity record in Dynamics CRM using the Web API.

  • Create Invoice

    Creates a new invoice entity record in Dynamics CRM using the Web API.

  • Create Lead

    Creates a new lead entity record in Dynamics CRM using the Web API.

Connection

API and auth details

Dynamics 365 integrations typically use Microsoft Dataverse Web API and product-specific OData endpoints to work with CRM, sales, customer engagement, finance, operations, and related business entities.

FAQ

Questions people ask before connecting Dynamics 365

Can Claude Code use Dynamics 365?

Yes. Type lets an AI teammate use connected Dynamics 365 actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.

Can Codex work with Dynamics 365 through Type?

Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Dynamics 365 catalog entry includes public integration details and example capabilities where available.

Is this the same as a Dynamics 365 MCP server?

Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.

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