AI agent integrationDelighted

Delighted integration for multiplayer collaboration with AI agents using Claude Code or Codex

One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Delighted never means pasting credentials into a prompt.

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CategoryDocuments & Forms

Use Delighted from Claude Code

Bring Delighted context into engineering work while Type keeps app access attached to the teammate and workspace.

Automate Delighted with Codex

Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.

Connect open agent workflows

Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.

Documents & Forms

What the Delighted integration exposes

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

One connection, many teammates

Connect Delighted once, then decide which teammates can use it for threads, automations, skills, and coding work.

Representative actions

Add Person to Autopilot Email
Add a person to Autopilot email or update their properties. Autopilot automatically schedules and sends recurring email surveys at the frequency configured in your Delighted account settings. Use this to enroll new people in automated email surveys or update custom properties for existing members. Note: Autopilot must be configured in your Delighted account before using this API.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS. Prerequisites: SMS Autopilot must be configured in your Delighted account before using this API endpoint. If not configured, the API returns a 422 error.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

Connection

API and auth details

Delighted provides survey and experience-management APIs for sending NPS, CSAT, CES, PMF, and 5-star surveys, managing people, retrieving responses and metrics, and embedding web surveys. The REST API uses account API keys and supports automated feedback collection, customer-experience reporting, and survey-triggered workflows.

Source: Type catalog metadata
Auth schemes: API key
API docs: https://help.delighted.com/article/571-the-delighted-rest-api
API reference: https://app.delighted.com/docs/api
Auth docs: https://app.delighted.com/docs/api/authentication
Official site: https://delighted.com/

Source links

FAQ

Questions people ask before connecting Delighted

Can Claude Code use Delighted?

Yes. Type lets an AI teammate use connected Delighted actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.

Can Codex work with Delighted through Type?

Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Delighted catalog entry includes public integration details and example capabilities where available.

Is this the same as a Delighted MCP server?

Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.